Get in touch

Relay is run by a small team. There's no ticket queue to navigate and no phone tree — one address reaches us, and a person reads it.

What you can write to us about

Product support

Trouble connecting a WhatsApp number, a message that didn't send, billing questions, or anything that isn't working the way it should.

Privacy and data-subject requests

Access, correction, export, or erasure of your personal data. If you're a customer of a business that uses Relay, contact that business first — they control the data and we act on their instructions.

Data Processing Agreement

To request a countersigned copy of our DPA for your organisation, or to ask about our sub-processors and transfer terms.

Security reports

If you believe you've found a vulnerability, write to us with the details and we'll acknowledge it. Please don't test against other people's accounts.